Electra USA is committed to meeting WCAG 2.1 AA level accessibility standards for web content, and has taken steps to achieve these standards by making its website accessible at the source code level and through the use of the EqualWeb accessibility widget.
Contact details of a compliance officer
It is our intention to resolve any complaint to your satisfaction, however, should you have any questions about our accessibility policy, including any requests to exercise your legal rights, please contact our Compliance Officer:
EqualWeb is committed to promoting digital accessibility for people with disabilities. We are continually improving the user experience for all site visitors and applying the relevant accessibility standards. EqualWeb has taken careful measures to ensure an excellent user experience, regardless of the assistive technology being used to access this site.
Certificate & conformance status
This is to confirm that this site has been reviewed by software developers and remediated to meet standards set by the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at the AA level. The WCAG 2.1 AA level covers a wide range of recommendations for making web content more accessible. WCAG 2.1 AA level guidelines include specific details on how to develop accessible web content. This statement certifies that specific techniques were met for the Success Criterion detailed by WCAG. As a result, this website’s content has been made more accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations thereof. By implementing and adhering to these guidelines, this website’s web content has also become more usable to users in general. Using the accessibility widget is subject to the Terms of Service which can be found at the company's website.
Measures taken to make this website more accessible
Compatibility with browsers and assistive technology
Our mission goal is to be able to support the widest array of browsers and assistive technologies as possible. We have therefore invested efforts to support popular systems with high market share, including Chrome, Firefox, Edge, Opera and Safari VoiceOver on a Mac. We have also addressed JAWS and NVDA assistive technologies for Windows and Mac.
In addition, the following modifications were made during the audit to make this website accessible:
- Enables keyboard navigation
- Enables smart navigation
- Blink blocking
- OCR image description
- Fonts – Ability to increase and decrease the site font, adjust, align, etc.
- Command the browser using your voice
- Change color contrast based on dark background
- Change color contrast based on a light background
- Change the site's colors
- Matching and monochrome option for colorblind people
- Change the font for readability
- Increase the cursor and change its color to black or white
- Increase the display to 200%
- Highlight links on the site
- Highlighting headers on the site
- Display an alternative description of the images
- Increase the content chosen by the cursor, shown in a tooltip
- Describe words by mouse selection
- Display the site's contents in a new window, clear and readable
- Enable users to type contents using the mouse
Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Limitations, alternatives and disclaimers
Use of third-party sites & components
When 3rd party components or websites are used on the website, such as Facebook, Instagram, YouTube, Twitter, chats and others, which are not controlled by us, this may present challenges for individuals with disabilities that we are not able to remedy.
Here are samples of Accessibility Policies provided from some 3rd party sites:
Physical location accessibility services,
Our company considers it very important to provide quality, professional, equitable and accessible service to all our customers, including people with disabilities.
At the Electra USA headquarters, you can find the following physical accessibility facilities:
- Accessible access way (via the freight entrance)
- Accessible entrance (via the freight entrance)
- Accessible waiting areas
- Entrance desk / services / information
- Accessible bathroom
- Technology aids for vision impairments
- In-person assistance for people with disabilities
Despite our efforts to make site browsing accessible for people with disabilities, some pages may not yet be accessible, or the appropriate technological solution may not yet have been found. It is also possible that some pages or sections on this website have human mistakes, for a variety of reasons. We are dedicated to continually improving the accessibility features and interface of our product.